You guys in Atlanta have it easy with BellSouth. The folks at Qwest are simply a bunch of idiots. I signed up for paperless billing, but their online bills don’t list an address to send a payment! It seems ridiculous, but here is the e-mail they sent back to me:
Thank you for your recent e-mail inquiry to Qwest regarding a suggestion
to have the payment address listed on the online bill view or copy. We
apologize if this has caused any inconvenience.
We do appreciate your feedback on this and will forward this on.
Qwest appreciates your business and values you as a customer. Our goal
is to provide you with excellent service. If you need further
assistance, please visit us online at http://www.qwest.com/customerService
for a variety of customer service options.
Qwest Customer Care
Mass Markets Group
On top of that, Qwest’s bills are also cryptic as hell. Oh well, at least my 8mb connection hasn’t gone down… yet. It probably will after I post this.
And another random comment: Am I the only person who didn’t get lucky with Anna Nicole Smith? And am I the only person who is sick and tired of hearing about it in the news?